This event either doesn't exist or is no longer available.
Architects engage at a very personal level with people looking to rebuild in the future after disasters. This session considers the effects of trauma on the mind. Clinical Psychologist and trauma expert Rob Gordon outlines the characteristics of continuing stress and how to recognise and interact with someone in a high state of arousal. This session is applicable to situations, disasters or extreme events causing trauma.
This presentation is equivalent to 1 hour/point of formal CPD and will deliver outcomes related to the following Competencies from the National Standard of Competency for Architects:
Design: Project Briefing
1.4 Identification of factors that may impact on client project requirements and objectives
Practice Management: Practice Management
9.6 Knowledge and application of professional ethics and ethical practices in respect to practice management and provision of professional services
9.8 Clear and consistent communication with client and relevant stakeholders throughout the project
Practice Management and Professional Conduct:
PC 2 Implement practice resources and apply ethical employment practice methods and quality assurance systems to facilitate efficient, consistent and timely delivery of architectural services.
PC 7 Apply and follow processes for clear and consistent communication with clients and relevant stakeholders throughout the project, including obtaining approvals from clients and stakeholders.
At the end of this presentation you should be able to:
1. Identify the importance of strong interpersonal communication and process management between architect and client
2. Outline stages of trauma recovery; how to identify these and deal accordingly
3. Recognise triggers to be aware of when interacting with clients who have suffered trauma
4. Highlight tips for managing the process to get the best outcomes for everyone
Rob Gordon PhD is a clinical psychologist who conducts a private psychotherapy practice in Box Hill Victoria. He has specialism in treatment of trauma and recovery of communities from disasters. He commenced disaster work in 1983 in the Ash Wednesday Bush-fires and has observed many communities in many different types of natural and human caused events, ranging from bush-fires, floods, cyclones, earthquakes, the Queen Street and Pt Arthur Shootings, The Bali bombing, East Asia Tsunami, Christchurch Earthquake. He has researched the psychological effects of the stresses that follow personal and community trauma and their effects on communication and decision making.
1. You will receive an automated registration email upon purchase. Follow the link in this email to take you to the course material on our online CPD platform.
2. You may have to click the green "log in via members site" button to log into the online CPD platform. (Please do not input your credentials into the CPD site. Instead, to log in hit the “log in via members site” green button). You may be redirected to our members portal to log in with your credentials there.
3. Accept the T&Cs if it is your first time on the online platform, and hit “my dashboard” to find your purchased course.
4. Undertake your course at your own pace.
5. Once you have completed all the course material, you will be prompted to complete your assessment and feedback, after which your formal CPD certificate will be made available.