Furthering the Relationship - Client & Architect

Furthering the Relationship - Client & Architect

Furthering the Relationship - Client & Architect

DATE CHANGE: Monday 13 September 2021, 11:45 am for a 12 noon start - 2:00 pm

Tasmanian Chapter Office, 1/19a Hunter Street


The Institute and Lysaght are proud to invite you to the online launch of " Stronger insights - Client feedback report launch".

The report explores client feedback which will provide leaders of architectural practices with key data for their strategic planning. This body of work has been sponsored by our Partner Lysaght, A snapshot of insights from the report are provided below.

- 35.9% of clients indicated they would consider using a dedicated engineering service provided by an architectural firm
- 71% of clients preferred to engage an architect via referral from a trusted source.
- 3/4 respondents believe using the service of an architectural practice represents good value
- Over 61% of clients believed that a fixed price agreement was the preferred form of fee structure.
- 80% of clients agreed that architects assist them to realise design aspirations and create sustainability

To celebrate the launch of the report, you are invited to attend a panel discussion, highlighting key outtakes of this survey. Explore the key issues and opportunities to strengthen the client/architect relationship and through doing so, achieve better project outcomes for the Australian Community.

With a panel of clients speaking, we will reflect on the report’s findings to draw out opportunities on how a client and architect can work together to achieve better outcomes.

Master of Ceremonies


Jennifer Nichols

Tasmanian Executive Director at Australian Institute of Architects

Jennifer Nichols | LinkedIn

Panel member

Min Harman

Manager, Capital Works, Facility Services, Corporate and Business Services, Department of Education

Min Harman has managed the Capital Works program for the Department of Education for 3 years. This is a works program of $204 million over 4 years including 2 new schools, 6 child and family learning centres, 10 new kindergartens, and major redevelopments of Penguin District School, Devonport High School and Southern Support Schools. Prior to this role, Min was a project manager for the DoE capital works program. Prior to joining the Department of Education, Min spent 15 years work with Arup in Sydney, London and Darwin. In Darwin, Min was a program manager for Arup on the federally funded Aboriginal Health Strategy that provided infrastructure to improve environmental health conditions in Aboriginal communities throughout the Northern Territory for 8 years.

Min Harman | LinkedIn

Panel member

Phil McMahon

Executive Director Southern Transformation, University of Tasmania

Phil McMahon is the Executive Director Transformation South with the University of Tasmania.  In this role Phil is responsible for leading the planning and execution of the University’s planned move to Hobart’s CBD.   

Phil and his Team led the development of the recently announced Masterplan and Urban Design Framework and are now progressing to detailed building and landscape designs to support the progressive implementation of the move.

Phil has been with the University of Tasmania for just over 2 years.   Prior to the University, Phil had an extensive Australian and international business career living and working in Europe, Asia Pacific, North America, South America as well as Australia.

Panel member

Ralf Zanke

Senior Project Manager at Parks and Wildlife Service, Tasmania

Ralf is currently the Senior Project Manager for the Cradle Mountain Master Plan, a major Tasmanian project involving a wide range of stakeholders.

He has extensive experience in project and program management, procuring major infrastructure projects, commercial buildings, hospitals and other health care facilities, and has worked across Australia, Germany, Fiji, the Marshall Islands, Kiribati and Samoa.

Ralf Zenke | LinkedIn


This event is free for members and non-members. Lunch is included.



Click "HERE" to download the report