Furthering the Relationship - Client & Architect

Furthering the Relationship - Client & Architect

Furthering the Relationship - Client & Architect

Friday, 22nd October 2021
11:00am-12:15pm (AEDT)

Online Event - Zoom Webinar 



The Institute and Lysaght are proud to invite you to the online launch of " Stronger insights - Client feedback report launch".

The report explores client feedback which will provide leaders of architectural practices with key data for their strategic planning. This body of work has been sponsored by our Partner Lysaght, A snapshot of insights from the report are provided below.

- 35.9% of clients indicated they would consider using a dedicated engineering service provided by an architectural firm
- 71% of clients preferred to engage an architect via referral from a trusted source.
- 3/4 respondents believe using the service of an architectural practice represents good value
- Over 61% of clients believed that a fixed price agreement was the preferred form of fee structure.
- 80% of clients agreed that architects assist them to realise design aspirations and create sustainability

To celebrate the launch of the report, you are invited to attend a panel discussion, highlighting key outtakes of this survey. Explore the key issues and opportunities to strengthen the client/architect relationship and through doing so, achieve better project outcomes for the Australian Community.

With a panel of clients speaking, we will reflect on the report’s findings to draw out opportunities on how a client and architect can work together to achieve better outcomes.

Master of Ceremonies

Tim Leslie

FRAIA, State Manager, Australian Institute of Architects

Tim Leslie | LinkedIn

Panel member


Chris Kakoufas

Chief Operating Officer, Cbus Property

Chris Kakoufas | LinkedIn

Panel member

Emma Woodhouse

Chief Operating Officer, Salta Properties

Emma Woodhouse is the Chief Operating Officer for Salta Properties and is responsible for leading Salta’s Development Management, Project Management, Asset Management, Sustainability and Marketing divisions. Graduating from Deakin University in 1995 with a Bachelor of Building (Honours). Emma joined Salta Properties in November 2019 following a long and successful career at Lendlease for the previous 19 years. With 26 years of experience in the development and construction industry, her experience extends across a diverse range of sectors including, urban regeneration precincts, commercial office, residential, retail, industrial, hotels and public buildings. .

Emma’s greatest passions are working with teams to deliver exceptional city shaping outcomes and leading high-performing teams to bring the very best out in them. She currently also holds a position as a UDIA Board Member.

Emma Woodhouse | LinkedIn

Panel member

Jill Garner

OVGA, State Government Architect

Jill took the helm of the Office of the Victorian Government Architect in 2015, stepping into the role as a public advocate for architecture and design after more than twenty years in practice. As an architect, her practice - Garner Davis - has received numerous industry awards for delivering sensitive, crafted public and private work. As a design advisor and advocate in government, she strongly promotes the value of contextual, integrated design thinking and a collaborative approach across design disciplines.

Jill has taught at both RMIT and Melbourne University in design, theory and contemporary history; she is one of the first graduates of the innovative practice-based Masters by Design at RMIT; she is a past board member and examiner for the Architects Registration Board Victoria; she chaired the national Committee for the Venice Architecture Biennale in 2018 and she is a Life Fellow of the Australian Institute of Architects.

Jill Garner | LinkedIn

Panel member

Stefano Scalzo

Executive General Manager, Planning and Development, Victorian Health Building Authority, Department of Health

Stefano Scalzo is an architect with over 20 years executive experience working in public sector projects across Australia with particular expertise in the design of contemporary healthcare environments.

He is the Executive General Manger, Planning and Development at the Victorian Health Building Authority.

Stefano oversees the origination process of all Victorian health infrastructure projects inclusive of all service and capital planning leading into the development of Financial Business Cases.

In 2015 Stefano was awarded a prestigious 50th Anniversary Churchill Fellowship to research the design of high amenity mental health facilities developed over multiple levels.

Stefano Scalzo | LinkedIn


This event is free for members and non-members



Click "HERE" to download the report