PALS Refresher: Professional Indemnity Insurance

PALS Refresher: Professional Indemnity Insurance

PALS Refresher: Professional Indemnity Insurance

Available On Demand


Professional indemnity insurances are some of the most important insurances that an architect needs to undertake business and can prevent it from going under in the event of a claim. This module will discuss: One of the most important clauses of a professional indemnity insurance policy, the ‘insuring clause’. Common ‘need to know’ insurance terms. The difference between professional indemnity and public liability insurance. Other types of insurance that are relevant for your business. Common policy exclusions. The fundamental nature of a professional indemnity policy namely that it is a ‘claims made and notified’ insurance. The important requirement of the duty to notify.


This presentation is equivalent to 1 hour/point of formal CPD and will deliver outcomes related to the following Competency/s from the National Standard of Competency for Architects:

    2015 Competencies:

    Practice Management

    9.7 Knowledge of legal and regulatory requirements and obligations in regard to architectural practice,
    practice management and registration as an architect.

    2021 Competencies:

    Practice Management and Professional Conduct:

    PC 1 Comply with the regulatory requirements and obligations pertaining to practice as an architect, including legislation, professional codes of conduct, obligations for continuing professional development and professional indemnity insurance.  

Learning Outcomes

At the end of this presentation you should be able to:

  1. Understand the key features of a professional indemnity insurance contract—the insuring clause, common policy conditions and exclusions, notification requirements
  2. Distinguish between professional indemnity and public liability insurance
  3. Understand the duty of disclosure to one’s insurer
  4. Understand the concept of ‘claims made and notified’ insurance


Natalie Sullivan

Risk Manager, Informed by Planned Cover

Natalie holds bachelor’s degrees in law and economics and was admitted to practice as a solicitor in NSW in 1997. Natalie has worked as a solicitor / associate at Sydney law firm Colin Biggers & Paisley in the insurance litigation division, defending claims brought against professionals, and as a legal advisor in the commercial claims division of an insurer, managing claims and providing legal opinions on indemnity and policy interpretation issues.



Simon Gray

NSW State Manager, Planner Cover

Simon holds a BSc LLB degree and is the state manager NSW at Planned Cover. Prior to joining Planned Cover, Simon was a partner for many years at Hunt & Hunt, Lawyers. During his 12 years as a lawyer, Simon specialised in insurance litigation and acted for the major insurance companies in defending public liability, compulsory third party (CTP) and professional indemnity claims. Since joining Planned Cover in 2006, Simon has been the state manager and is also responsible for handling the company’s major professional indemnity insurance accounts as a broker.



Professional indemnity insurance for architects

Public liability

Contract staff and professional indemnity insurance

Duty to disclose liability

Client-generated agreements


Member: $49
Non-Member: $74
Student: $19


What Do I Do Next?

1. You will receive an automated registration email upon purchase. Follow the link in this email to take you to the course material on our online CPD platform.
2. You may have to click the green "log in via members site"  button to log into the online CPD platform. (Please do not input your credentials into the CPD site. Instead, to log in hit the “log in via members site” green button). You may be redirected to our members portal to log in with your credentials there.
3. Accept the T&Cs if it is your first time on the online platform, and hit “my dashboard” to find your purchased course.
4. Undertake your course at your own pace.
5. Once you have completed all the course material, you will be prompted to complete your assessment and feedback, after which your formal CPD certificate will be made available.